CMI SOLAR
Type of website: Solar Energy Services www.cmisolar.ca (the “Site”) is owned and operated by CMI Solar.
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:
- The personal data we will collect;
- Use of collected data;
- Who has access to the data collected;
- The rights of Site users; and
- The Site’s cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
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CONSENT
By using our Site users agree that they consent to:
- The conditions set out in this Privacy Policy; and
- The collection, use, and retention of the data listed in this Privacy Policy.
PERSONAL DATA WE COLLECT
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
DATA COLLECTED AUTOMATICALLY
When you visit and use our Site, we may automatically collect and store the following information:
- IP address;
- Location;
- Clicked links; and
- Content viewed.
- Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
- First and last name;
- Email address;
- Phone number;
- Address; and
- Auto fill data.
This data may be collected using the following methods:
- Creating an account.
HOW WE USE PERSONAL DATA
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
- Used to enhance the user experience..
The data we collect when the user performs certain functions may be used for the following purposes: 1. Communication.
WHO WE SHARE PERSONAL DATA WITH
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
- OTHER DISCLOSURES
We will not sell or share your data with other third parties, except in the following cases:
- If the law requires it;
- If it is required for any legal proceeding;
- To prove or protect our legal rights; and
- To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
HOW LONG WE STORE PERSONAL DATA
User data will be stored until the purpose the data was collected for has been achieved.You will be notified if your data is kept for longer than this period.
HOW WE PROTECT YOUR PERSONAL DATA
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
CHILDREN
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
HOW TO ACCESS, MODIFY, DELETE, OR CHALLENGE THE DATA COLLECTED
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:
Chris Ospina
CMI Solar
4560 Eastgate Parkway
Mississauga, Ontario, Canada, L4W 3W6
Email: info@cmisolar.ca
COOKIE POLICY
A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
- Functional cookies Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
- Analytical cookies Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example, data on the content you access, how long you stay on our Site, etc;
- Targeting cookies Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
- Third-Party Cookies Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
- Monitor user preferences to tailor advertisements around their interests.
SMS
Information collected directly from you: We may collect personal information directly from you, for example [through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout.] Personal information we collect directly from you may include [first and last name, address, email address, and phone number.]
Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example [your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website.] Our website may also use cookies to personalize your experience and enable certain features. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include [your demographic information, and geographic location.]
USE OF PERSONAL INFORMATION
We use information collected automatically from your device [to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.] We use information collected directly from you to provide you with [our products and services, customer service and support, and other relevant information.] We may also use this information to market our products and services to you, including by email and text message subject to your consent.
We may also use information collected from you and information collected from your device to send you reminders for meetings booked and for promotional reasons.
EMAIL AND TEXT MESSAGE COMMUNICATIONS
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.
If you wish to stop receiving text messages from us, reply STOP to OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at https://www.ooma.ca/legal/privacy-policy/
•”by clicking SUBMIT you consented to receiving SMS messages.”
• “Messages and Data rates may apply. Message frequency will vary.”
• “Reply Stop to Opt-out of messaging.”
• “Reply Help for Customer Care Contact Information.”
• “by clicking SUBMIT you agreed to have read and acknowledged the Privacy Policy.”
DISCLOSURE OF PERSONAL INFORMATION
● We use MailChimp for our email marketing and ooma text message communications. For more information about how we may use your information with these companies and the information that may be collected through our email campaigns, see MailChimp’s Legal Policies available at https://mailchimp.com/legal/ and OOMA’s Privacy Policy here: https://www.ooma.ca/legal/privacy-policy/
● We use google analytics and databox to help us understand how visitors interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/privacy?hl=en-US and databox can be found here: https://databox.com/privacy-policy#:~:text=Databox%20may%20disclose%20personal%20data,to%20enforce%20our%20Terms%20of
● We use Calendly for our appointment bookings. You can find Calendly’s privacy policies here: https://calendly.com/legal/privacy-notice
MODIFICATIONS
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
CONTACT INFORMATION
If you have any questions, concerns, or complaints, you can contact our privacy officer, Chris Ospina, at:
Chris Ospina
CMI Solar
4560 Eastgate Parkway
Mississauga, Ontario, Canada, L4W 3W6
Email: info@cmisolar.ca